Hebei, China +86 18792415695 guoyc@uneedaid.com
Privacy Policy
1. Introduction
UneedAid (Hebei) Medical Technology Co., Ltd. (“UneedAid,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website uneedaid.com (the “Site”), use our services, or make a purchase.
This policy complies with applicable data protection laws, including the Personal Information Protection Law of the People’s Republic of China (PIPL), the EU General Data Protection Regulation (GDPR) where applicable, and other relevant privacy frameworks.
By using our Site, you agree to the collection and use of information in accordance with this policy.
2. Who We Are
Data Controller: UneedAid (Hebei) Medical Technology Co., Ltd.
Registered Address: Baoding City, Hebei Province, China
Website: https://uneedaid.com
Contact Email: uneedaid@gmail.com
For any privacy-related inquiries, please contact us using the details in Section 13.
3. What Data We Collect
We collect several types of information from and about users of our Site:
3.1 Information You Provide Directly
- Contact Form Submissions: When you fill out our contact form, we collect your name, email address, company name, phone number, and any message content you provide.
- Account Registration: If you create an account, we collect your name, email address, username, and password.
- Order Information: When you place an order, we collect your billing and shipping address, payment information, phone number, and order details. Note: Full payment card details are processed by our third-party payment processors and are not stored on our servers.
- Newsletter Signup: If you subscribe to our newsletter, we collect your email address.
- Wholesale/Inquiry Forms: Information about your business, requirements, and product interests.
3.2 Information Collected Automatically
- Usage Data: Pages visited, time spent on pages, links clicked, and navigation patterns.
- Device & Technical Data: IP address, browser type and version, operating system, device type, screen resolution, and time zone setting.
- Cookies & Similar Technologies: See Section 7 for detailed information.
- Server Logs: Our servers automatically record information including your IP address, browser type, referring/exit pages, and timestamps.
3.3 Information from Third Parties
- Analytics Providers: We use Google Analytics and similar services to understand how visitors interact with our Site. These services may collect data about your browsing behavior across different websites.
- Payment Processors: Confirmation of successful payments from our payment gateway partners.
- Social Media Platforms: If you interact with our social media content, we may receive aggregated insights from those platforms.
4. How We Use Your Data
We use the collected data for the following purposes:
| Purpose | Types of Data | Legal Basis (GDPR) |
|---|---|---|
| Processing and fulfilling orders | Identity, Contact, Transaction | Contract performance |
| Responding to inquiries and providing customer support | Identity, Contact, Communication | Legitimate interest |
| Sending transactional emails (order confirmations, shipping updates) | Identity, Contact, Transaction | Contract performance |
| Sending marketing communications (with your consent) | Identity, Contact, Marketing preferences | Consent |
| Improving our website and user experience | Usage, Technical | Legitimate interest |
| Analyzing website traffic and performance | Usage, Technical | Legitimate interest |
| Preventing fraud and maintaining security | All relevant data | Legal obligation / Legitimate interest |
| Complying with legal obligations | All relevant data | Legal obligation |
| Managing wholesale/B2B relationships | Identity, Contact, Business information | Legitimate interest / Pre-contractual steps |
5. How We Share Your Data
We do not sell, rent, or trade your personal data. We may share your information with the following categories of recipients:
- Service Providers: Third-party vendors who help us operate our Site and business, including hosting providers (Hostinger), payment processors, shipping and logistics partners, email service providers, and analytics services.
- Professional Advisors: Lawyers, accountants, auditors, and insurers where necessary.
- Legal & Regulatory Authorities: When required by law, court order, or government regulation, including under PIPL requirements for data transfer to Chinese authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.
6. International Data Transfers
As a China-based company serving a global customer base, your data may be transferred to, stored in, and processed in countries outside your country of residence, including China, the United States (via our hosting and analytics providers), and other jurisdictions where our service providers operate.
For transfers from the EEA/UK to countries without an adequacy decision, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs) and other legally approved transfer mechanisms. For transfers subject to PIPL, we comply with cross-border data transfer requirements, including obtaining your separate consent where required and conducting personal information protection impact assessments.
7. Cookies & Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and serve relevant content. Cookies are small text files placed on your device.
Types of Cookies We Use:
| Category | Purpose | Duration |
|---|---|---|
| Essential / Strictly Necessary | Required for the website to function properly; includes session management, shopping cart functionality, and security features. | Session to 2 years |
| Functional / Preference | Remember your preferences (e.g., language, region, login details) for a more personalized experience. | Up to 1 year |
| Analytics / Performance | Help us understand how visitors use our Site (e.g., Google Analytics). Data is anonymized where possible. | Up to 2 years |
| Marketing / Advertising | Used to deliver relevant advertisements and measure campaign effectiveness. May be set by third-party advertising partners. | Up to 1 year |
Third-Party Cookies: Some cookies are placed by third-party services that appear on our pages, including:
- Google Analytics: Website traffic analysis. Google Privacy Policy
- Social media widgets (LinkedIn, Facebook, YouTube): May set cookies if you interact with embedded content.
Managing Cookies: You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling essential cookies may affect the functionality of our Site. You may also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for:
- Account Information: Retained while your account is active, plus a reasonable period after account closure for legal and audit purposes.
- Order & Transaction Data: Retained for the period required by applicable tax and accounting laws (typically 5-10 years depending on jurisdiction).
- Contact Form Submissions & Inquiries: Retained for up to 3 years after the last interaction, unless a longer business relationship is established.
- Marketing Communications Data: Retained until you withdraw your consent or unsubscribe.
- Analytics Data: Anonymized data may be retained indefinitely; identifiable analytics data is retained per the policies of our analytics providers.
- Server Logs: Retained for up to 12 months for security and diagnostic purposes.
When data is no longer needed, we securely delete or anonymize it in accordance with our data disposal procedures.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:
- SSL/TLS encryption for data transmission
- Secure server infrastructure with access controls
- Regular security assessments and updates
- Staff training on data protection practices
- Data minimization principles in our collection and processing
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.
10. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
| Right | Description | Applicable Law |
|---|---|---|
| Right to Access | Request a copy of the personal data we hold about you. | GDPR, PIPL, CCPA/CPRA |
| Right to Rectification | Request correction of inaccurate or incomplete personal data. | GDPR, PIPL |
| Right to Erasure | Request deletion of your personal data (“right to be forgotten”), subject to legal retention obligations. | GDPR, PIPL, CCPA/CPRA (deletion request) |
| Right to Restrict Processing | Request limitation of how we process your data in certain circumstances. | GDPR |
| Right to Data Portability | Receive your data in a structured, commonly used, machine-readable format. | GDPR, PIPL |
| Right to Object | Object to processing based on legitimate interests, including direct marketing. | GDPR |
| Right to Withdraw Consent | Withdraw previously given consent at any time. | GDPR, PIPL |
| Right to Opt-Out of Sale/Sharing | Opt out of the sale or sharing of personal data for cross-context behavioral advertising. | CCPA/CPRA |
| Right to Explanation & Decision-Making | Request explanation of automated decision-making processes and opt out where applicable. | PIPL |
To exercise any of these rights, please contact us at uneedaid@gmail.com. We will respond within the timeframe required by applicable law (typically 30 days for GDPR requests, 15 days for PIPL). We may need to verify your identity before processing your request.
If you believe our processing of your data violates applicable law, you have the right to lodge a complaint with your local data protection supervisory authority.
11. Children’s Privacy
Our Site is not intended for children under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information promptly. If you believe a child has provided us with personal data, please contact us immediately.
12. Links to Third-Party Sites
Our Site may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Site, we encourage you to read the privacy policy of every website you visit.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: uneedaid@gmail.com
- Mailing Address: UneedAid (Hebei) Medical Technology Co., Ltd., Baoding City, Hebei Province, China
- Website: https://uneedaid.com/contact-us/
We aim to respond to all privacy-related inquiries within 5 business days.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. The “Last Updated” date at the bottom of this page indicates when the policy was last revised. We will notify you of material changes by:
- Posting a prominent notice on our Site
- Sending an email notification to registered users (for significant changes)
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data. Continued use of our Site after changes take effect constitutes your acceptance of the updated policy.
Last Updated: May 13, 2026
This Privacy Policy is effective as of May 13, 2026, and supersedes all prior versions.