PRIVACY POLICY

UneedAid respects the privacy of website visitors and B2B inquiry contacts. This Privacy Policy explains what information we may collect, how we use it and how buyers may contact us about privacy-related questions.

INFORMATION WE COLLECT

We may collect information submitted through inquiry forms, RFQ requests, catalog requests, email, WhatsApp or other business communication channels. This may include name, company name, country or region, email address, phone number, WhatsApp contact, product interests, quantity ranges, destination market, customization requirements and other information you choose to provide.

WEBSITE AND COMMUNICATION DATA

When you visit our website, we may receive basic technical or usage information such as browser type, device information, pages visited, traffic source and approximate location data where provided by analytics or hosting tools. We may also keep records of business communications related to inquiries, quotations, samples, orders or after-sales support.

HOW WE USE INFORMATION

We use inquiry and communication information to respond to requests, review product needs, prepare quotation communication, coordinate catalog or sample discussions, evaluate OEM/ODM or customization requirements, improve website content and support ongoing buyer communication.

COOKIES AND ANALYTICS

The website may use cookies or analytics tools to understand page performance, traffic sources and visitor interactions. Buyers can manage cookies through browser settings where available. If additional cookie consent tools are added, the website should follow the settings and choices shown by those tools.

SHARING AND INTERNATIONAL PROCESSING

We do not sell personal information. We may share limited information with service providers, logistics partners, supplier partners, hosting providers, analytics providers or business support partners when needed to operate the website, respond to inquiries, prepare quotation communication, coordinate samples or support order-related communication. Because UneedAid serves global buyers, inquiry information may be reviewed, stored or processed across countries or regions for these purposes.

SECURITY, RETENTION AND CONTACT

We keep inquiry and communication information for as long as reasonably needed for B2B communication, quotation records, order coordination, after-sales support, legal compliance or internal business records. We use reasonable administrative and technical measures to protect information, while no internet transmission or storage method can be guaranteed as completely secure. Where required by applicable law, buyers may contact us to ask about access, correction or deletion of submitted information. For privacy questions, please contact guoyc@uneedaid.com.